Warranty Policy
Warranty Statement
Unless otherwise stated in the individual product's manual, the following Warranty Policy will apply for Hollyland products sold on hevo-tech.com and purchased within North America (the USA and Canada).
LIMITED WARRANTY TERMS & WARRANTY PERIOD
The warranty period starts on the date of receipt as stated on your proof-of-purchase invoice. The product’s warranty expires at the end of the period indicated in the section below “Warranty Period”:
Products | Consumer/Prosumer | Professional |
Warranty | 1-year parts and labor | 2-year parts and labor |
Model List |
Lark 150 Solidcom C1 - Headsets Cosmo C1 Mars 400S Pro Mars 300 Pro Mars T1000 |
Solidcom M1 Syscom 421 Solidcom C1-HUB8S Syscom 1000T |
Accessories |
90 Days |
90 Days |
WARRANTY EXCLUSIONS
The Limited Warranty does not apply from:
- Products marked as “sample” or “Not for Sale”
- Products purchased from unauthorized distributors or resellers.
- Misuse and damage caused by operating errors or accidents.
- Damage caused by unauthorized modification, or disassembly, not in accordance with official instructions or manuals.
- Fire damage or other damages caused by improper installation or incorrect use, not in accordance with official instructions or manuals.
- Damage caused by a mismatch or misuse of the battery and charger.
- Damage caused by operation in extreme weather conditions (i.e. rain, snow, floods, sand/dust storms, etc.)